Congratulations! It will soon be time for you to join us at the University of Southampton for your
pre-sessional programme. This website guides you through all the important things you need to do before you arrive and in your first few days.

We look forward to seeing you in Southampton.


Step One


Find out if you need a visa

Many international students need a Tier 4 (General) visa in order to come to the UK.

Find out whether you need a visa and how to apply.

Getting a visa can take a long time. You should apply for your visa at least six weeks before you come to Southampton. You will not be able to join the programme if you arrive in the UK after the programme start date, so it is very important to allow plenty of time for your visa application.



Step Two


To help make your arrival in the UK as easy as possible we run a free Meet and Greet service at London Heathrow Airport. On the day before your programme begins we will be at the airport to meet you and there will be a coach service to take you to your accommodation in Southampton.

Once your place on a pre-sessional course has been confirmed you will receive an email inviting you to book a place on the Meet & Greet service. You can also book a place by accessing our booking form directly, to do so please click here.

Course A students must book by 17:00 (BST) on 17 June 2015 for the Meet and Greet on the 24 June 2015.

Course B students must book by 17:00 (BST) on 15 July 2015 for the Meet and Greet on the 22 July 2015.

Meet and Greet representatives will be at London Heathrow Airport from 08:00 until 22:00. The last coaches will depart when all pre-booked students have been met by a member of the Meet and Greet team – this may be before 22:00.

Please note that the coach service is for students only. If there are seats available, your friends and family members may be able to join you on the coach but priority will be given to students. If there are no places on the coach for your friends or family we will help them find another form of transport to get to Southampton.

If you are not using the meet and greet service and you need information on how to get to the University, please view this link.

Find out more about Meet and Greet.


Step Three


Have you arranged your accommodation?

If you want to live in one of our Halls of Residence during your pre-sessional course you will need to apply to us directly. All pre-sessional students with a confirmed place for a pre-sessional course and who apply for a room with us (by the deadline) will be guaranteed accommodation in Halls of Residence. You can apply for accommodation any time after March 1st and you will need your student ID number.

When you apply through the link above you need to select academic session ‘2014-15’ and type of application ‘Presessional (EAP summer)’.

Accommodation for your pre-sessional programme

Once your place on a pre-sessional programme is confirmed, and after we have received your accommodation application, we will allocate you a room in halls of residence for the duration of your pre-sessional programme.

You will receive an email one to two weeks before your arrival to let you know where you will be living in our Halls of Residence. Attached to this you will find your fast track check in letter. You will need to print this and bring the printed copy with you when you travel to Southampton.

On arrival you will give us your fast track check in letter and you will need to show us some photographic ID too, for example your passport. This will help us get you to your room more quickly.

There is no need to bring any bedding, as a bedding pack will be provided in your room containing a duvet, duvet cover, pillow, pillow cover and sheet.  Find out more about what is provided in halls accommodation.

Please do not bring electrical items, such as kettles, rice cookers or hair dryers from your home country to the UK. You will not be allowed to use them in our halls of residence because health and safety regulations require electrical items to be manufactured to UK safety standard and we retain the right to confiscate any kitchen equipment that does not meet British or European standard. You can buy these sorts of items when you arrive in the UK. Mobile devices and computers from home are permitted in our Halls.

If you live in halls you are automatically covered by the University’s contents insurance policy. This means your personal belongings may be replaced if they are stolen or damaged. It is important that you check the terms and conditions of the policy so that you understand what is included in the insurance cover. You may need to buy additional cover, for example, if you want cover for a bicycle.

If you wish to cancel your accommodation for your pre-sessional programme please email accommodation@southampton.ac.uk.

Have you applied for accommodation for your main degree programme?

There is a separate application process for University accommodation for your main degree programme. If you haven’t already done so, you must apply for accommodation for your main degree programme online before 1 August 2015. 

You will have the same university student ID number for both your pre-sessional and main degree programmes. You will need to use it for your Halls of Residence application(s).

You can find out more about the different types of University accommodation on the Accommodation website. There is also a useful guide to the application process.

If you meet the terms of our accommodation guarantee you will be guaranteed an offer of a place in a University hall of residence for your main degree programme. This is likely to be a different room or hall to the one you stayed in during your pre-sessional programme, so you may need to move before your main degree programme begins.

After you have submitted an application please check your online accommodation account regularly, as this is where you will see the offer. You must accept the offer of accommodation for your main degree programme within seven days – if you do not, the offer will expire. To accept the offer, log into your online accommodation account and accept within the deadline.

If you are offered University accommodation but you then find alternative living arrangements, please reject your offer of accommodation as soon as possible by logging into your online accommodation account.

If you have any questions about your accommodation please email accommodation@southampton.ac.uk

Not staying in University Halls of Residence

We encourage students to live in Halls of Residence as the accommodation fee includes costs of services (electricity, gas and water) and also includes WiFi and a wired internet connection. You also have a bus pass for the unilink bus service that gives you free use of their network around the city.

If you decide not to apply for University accommodation, the Residences team and Students’ Union can help advise you on how to look for private rented accommodation in Southampton and Winchester. The University is a partner in the Southampton Accreditation Scheme for Student Housing (SASSH) which only advertises properties where the landlord agrees their property complies with SASSH safety and quality standards.

If you decide you want to get a room in a private house for the pre-sessional course you can still apply for a room in Halls of Residence for your main degree programme.

Find out more about looking for private rented accommodation. For more advice or information, contact Residences on +44 (0)23 8059 5959 or via the  contact form.

At the end of your pre-sessional programme

If you accept an offer of University accommodation for the first year of your main degree programme, you are likely to be in a different room to the accommodation you stay in during your pre-sessional studies. You will have applied for your room expressing preferences for location and room type that we will try and match if we are able to. This means that you might need to move from one room to another during the ‘link weeks’ that follow the end of your course (‘link weeks’ are the period between the end of your pre-sessional accommodation contract and the start of your main degree accommodation contract). We are confident that we will not require any of our students to move more than once during ‘link weeks’.

While the Residences Team will provide support and guidance during ‘link weeks’ we cannot provide transportation or lifting assistance during your move. We can provide short term storage for your belongings (less than 24 hours) as you move from one room to another but longer term storage will have to be arranged privately if necessary.

We will email you during your stay in pre-sessional accommodation with guidance to make sure you are aware of the steps you need to take regarding moving. You can also find more detailed information on ‘link weeks’ on the accommodation website where the different scenarios for students finishing course A and course B are described in more detail.


Step Four


Prior to arrival you must set up your University computing account and email address.

You can do this from any computer with an internet connection. You will be asked to provide:

  • your pre-sessional student ID number (you will find this in the email correspondence from the pre-sessional admissions team)
  • your family name
  • your date of birth

When you set up your account you will be provided with a computing account username and you will also be asked to select a password to use with our services. It is very important to remember both your username and password, so you can access the services available.

Step-by-step guide

Please note that this process must be carried out by the student and not by their agent or representative. It is essential that students know their username, email address, password and the answers to the security questions when they arrive at Southampton.

Once you have set up your University computing account, it is very important that you check your University email account regularly. The University will send important information to you using this email address, for example, information about your course, fees and accommodation.

To access your emails, go to SUSSED, sign in using your new username and password and then go to the Email tab at the top of the screen.

This step-by-step video will guide you through the process of setting up your University computing account: 

  1. Go to www.subscribe.iss.soton.ac.uk
  2. Click on Create your University computing account.
  3. Enter your details and click on Next – the system should now recognise you. If you receive an error message, check and correct your details if necessary. You will be then asked to accept the conditions shown on the screen.
  4. Enter the answers to the security questions (you may change the questions if you wish).
  5. You will be given a username. Make sure you write it down as you will need it later and it will not be displayed again.
  6. Choose and enter a password, and then enter it again to confirm it. This will ensure you did not make an error when typing the password. Please make sure this is a password you will remember.
  7. Tick the boxes to show whether you want to be included in the external online directory.
  8. Click on Next. If no mistakes are found, you will see a message confirming your username and your university email address along with a green bar, this is confirmation that you have successfully set up your University computing account.
  9. Your account will become fully active within 30 minutes.

Step Five


You need to apply for your University ID card up to three days before you are due to arrive in Southampton. If you do not apply for an ID card more than three days before you arrive, your ID card will not be ready for collection on time.

To apply, go to our ID card application page. You will be asked to log in using your University username and the password you chose when you set up your IT account. Please have a suitable digital passport-style photograph ready to upload.

If you have applied for your ID card on time, you will be able to collect your ID card during registration when you arrive. If you apply for it late you will be able to collect your ID card from the Pre-Sessional Office after your programme has started.

If you are on the 12 week pre-sessional programme you should apply for your ID card by Friday 19th June 2015 and if you are on the 6 week pre-sessional programme you should apply for your ID card by Friday 17th July 2015.

Your ID card allows you to use certain University facilities. When you apply for your card you can also choose to pay for additional services. These services include Sport and Wellbeing membership and an Arts Pass, which gives you discounts on music, theatre and art at the University of Southampton.

You will need to upload a photograph for your ID card.  Please make sure that this photograph shows your face clearly and is suitable for an academic setting.


Step Six


Have you paid your fees? 

You must pay your fees in full before you arrive.

Please pay any fees you owe online.

Your fees will be stated in the email sent to you confirming your place on the pre-sessional programme. They will also be stated in your CAS statement if you are a student who requires a visa to study in the UK.

How to pay

You will need your student ID when paying your fee and you will have received this in email correspondence from the admissions team.

Please note that we do not accept fee payments in cash.

Pay online 

This is the fastest and cheapest way to pay. Use our guide to help you through the process. We advise that you use Internet Explorer to access our payment system.

If you have already used the web payments system for your pre-payment, you can log in using the same details.

If you haven’t used the web payments system before you will need to create new user account and create a new password and security question of your choice. You will also need your pre-sessional student ID. You will receive an email with instructions on how to activate your account before you can make a payment.

When you log into the web payments system you will see a page called ‘Current Items’.

On the Current Items page, you may see an invoice for your pre-sessional programme fees. If so, tick the ‘Pay’ box, click on ‘Pay invoice’.

If it says ‘You have no outstanding invoices’ on the Current Items page, click on ‘Pay on account’ at the top right hand of the screen and follow the instructions to make your payment.

Pay by telephone

Contact the Student Services Centre on +44 (0)23 8059 9599 to pay by credit or debit card. Please state that you are paying pre-sessional programme fees and give your pre-sessional student ID number when you pay. You can telephone between 08:30 and 17.30 BST, Monday to Friday (08:30 – 20:00 BST on Tuesdays from June 2015).

Pay by bank transfer

This may take up to 10 working days and your bank may charge a fee.

The University’s bank details are as follows:


Bank address:


Sort code: 30-00-02

Account number: 01964203



IBAN code: GB81LOYD30000201964203

When you pay please use your full name and your student ID number. Please send a copy of the bank transfer document to income@southampton.ac.uk – if you do not do this, your payment may be delayed.

Are you sponsored?

If your fees are being paid by a sponsor then you will need to provide a financial guarantee from your sponsor. You can send a scanned copy of this directly to sponfee@southampton.ac.uk before you arrive.


Step Seven


Prepare for registration

During your first few days in Southampton you will need to attend a registration event to verify your attendance at the University. You will be given a timetable of induction activities, including information about this registration event, on arrival at your halls of residence.

It is very important that you attend this event on the time and date given to you. If you do not attend the event you will be unable to start your programme.

You will need to bring the following documents with you:

  • a valid and in date passport
  • your valid and in date visa/biometric identity card (BRP), leave stamps or immigration status document showing your permission to stay in the UK for study at the University of Southampton.
  • your student ID number (you should find this on your offer letter)
  • your personal email address

During registration, after you have completed the identity check, you will be able to enrol. To do this you will need the username and password you created when you set up your IT account, so it is important to create your IT account in advance and remember your log in details.

You will need the following information to enrol, so please make sure you bring it with you to your registration event:

  • your term time address in the UK (you can change it later if you are staying in temporary accommodation)
  • your UK home telephone number
  • your UK mobile telephone number

Collecting your student ID card

You will be able to collect your ID card during registration (if you have applied for it in advance).