Welcome

Congratulations! It will soon be time for you to join us at the University of Southampton for your
pre-sessional programme. This website guides you through all the important things you need to do before you arrive and in your first few days.

We look forward to seeing you in Southampton.

1 ARRANGE YOUR VISA
2 REGISTER FOR MEET AND GREET
3 ARRANGE YOUR ACCOMMODATION
4 SET UP YOUR IT ACCOUNT
5 APPLY FOR YOUR ID CARD
6 PAY YOUR TUITION FEES
7 PREPARE FOR REGISTRATION

Step One

ARRANGE YOUR VISA

Find out if you need a visa

Many international students need a Tier 4 (General) visa in order to come to the UK.

Find out whether you need a visa and how to apply.

Getting a visa can take a long time. You should apply for your visa at least six weeks before you come to Southampton. You will not be able to join the programme if you arrive in the UK after the programme start date, so it is very important to allow plenty of time for your visa application.

 

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Step Two

REGISTER FOR MEET AND GREET

To help make your arrival in the UK as easy as possible we run a free Meet and Greet service at London Heathrow Airport. On the day before your programme begins we will be at the airport to meet you and there will be a coach service to take you to your accommodation in Southampton.

Once your place on a pre-sessional course has been confirmed you will receive an email inviting you to book a place on the Meet & Greet service. If you have not received this email and still need to book, you can do so using the booking form.

Course A students must book by 17:00 (BST) on 20 June 2014 for the Meet and Greet on 25 June 2014.

Course B students must book by 17:00 (BST) on 18 July 2014 for the Meet and Greet on 23 July 2014.

If you book by the relevant deadline, you will be guaranteed a place on a coach to Southampton. If you book after the deadline your information will be passed to the Meet and Greet representatives and they will find you a place on a coach if they can, however this cannot be guaranteed.

Meet and Greet representatives will be at London Heathrow Airport from 08:00 until 22:00. The last coaches will depart when all pre-booked students have been met by a member of the Meet and Greet team – this may be before 22:00.

Please note that the coach service is for students only. If there are seats available, your friends and family members may be able to join you on the coach but priority will be given to students. If there are no places on the coach for your friends or family we will help them find another form of transport to get to Southampton.

If you are not using the meet and greet service and you need information on how to get to the University, please view this link.

Find out more about Meet and Greet.

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Step Three

ARRANGE YOUR ACCOMMODATION

Have you arranged your accommodation?

Accommodation is automatically provided to you for your pre-sessional programme, however you do need to apply separately to stay in halls of residence for your main degree programme.

Accommodation for your pre-sessional programme

Once your place on a pre-sessional programme is confirmed, we will allocate you a room in halls of residence for the duration of your pre-sessional programme. You will receive an email two to three weeks before your arrival to let you know where you will be staying with a fast-track check-in document attached. You will need to print the fast-track check-in document and bring it with you when you arrive at your hall of residence.

You will also need to bring some photographic ID, for example your passport. This will help us get you to your room more quickly.

There is no need to bring any bedding, as a bedding pack will be provided in your room containing a duvet, duvet cover, pillow, pillow cover and sheet. Find out more about what is provided in halls accommodation.

Please do not bring electrical items, such as kettles, rice cookers or hair dryers, for your kitchen or bedroom from your home country as you will not be allowed to use them in our halls of residence because health and safety regulations require that these electrical items are manufactured to UK safety standard. You can buy these sorts of items when you arrive in the UK, either online or from local stores. Mobile devices and computers are permitted.

If you live in halls you are automatically covered by the University’s contents insurance policy. This means your personal belongings may be replaced if they are stolen or damaged. It is important that you check the terms and conditions of the policy so that you understand what is included in the insurance cover. You may need to buy additional cover, for example if you want cover for a bicycle.

If you wish to cancel your accommodation for your pre-sessional EAP programme please email accommodation@southampton.ac.uk.

Have you applied for accommodation for your main degree programme?

There is a separate application process for University accommodation for your main degree programme. If you haven’t already done so, you must apply for accommodation for your main degree programme online before 1 August 2014. 

You will need your student ID number for your main degree programme to apply. This can be found on your offer letter for your main degree programme

You can find out more about the different types of University accommodation on the Accommodation website. There is also a useful guide to the application process.

If you meet the terms of our accommodation guarantee you will be offered a place in a University hall of residence for your main degree programme. This is likely to be a different room or hall to the one you stayed in during your pre-sessional programme, so you may need to move before your main degree programme begins.

After you have submitted an application please check your online accommodation account regularly, as this is where you will see the offer. You must accept the offer of accommodation for your main degree programme within seven days – if you do not, the offer will expire. To accept the offer, log into your online accommodation account and accept within the deadline.

If you are offered University accommodation but you then find alternative living arrangements, please reject your offer of accommodation as soon as possible by logging into your online accommodation account.

If you have any questions about your accommodation please email accommodation@southampton.ac.uk

Not staying in University halls of residence

If you decide not to apply for University accommodation, the Residences team and Students Union can help advise you on how to look for private rented accommodation in Southampton and Winchester.

The University is a partner in the Southampton Accreditation Scheme for Student Housing (SASSH) which only advertises properties where the landlord agrees their property complies with SASSH safety and quality standards.

Find out more about looking for private rented accommodation. For more advice or information, contact Residences on +44 (0)23 8059 5959 or via the  contact form.

At the end of your pre-sessional programme

If you accept an offer of University accommodation for the first year of your main degree programme, we will automatically make accommodation available for you during ‘link week’ – the period between moving from your current accommodation when the pre-sessional programme ends and moving into your room for your main degree. You will be charged for this period separately and will receive an invoice for it on your student account shortly after ‘link week’.

If you are staying in University accommodation for your main degree programme, and wish to have accommodation between the end of your pre-sessional programme and the start of your main degree you will be expected to move from your pre-sessional accommodation on Sunday 14 September.

If you are not staying in University accommodation for your main degree programme you will need to move out of your University accommodation at the end of your pre-sessional programme. This will either be on Sunday 7 September or Saturday 13 September, depending on which pre-sessional programme you are attending.

Unfortunately we cannot provide transport for your move, but members of the Residences team will be available to provide any help or support you need to make your move go smoothly.

On the day of your move there will be refreshments available at your new hall and storage will be available for your belongings if your room is not ready straight away.

We will email you during your stay in pre-sessional accommodation with instructions to make sure you are aware of the steps you need to take regarding moving.

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Step Four

SET UP YOUR NEW COMPUTING ACCOUNT

Prior to arrival you must set up your University computing account and email address.

You can do this from any computer with an internet connection. You will be asked to provide:

  • your pre-sessional student ID number (you will find this in the email correspondence from the pre-sessional admissions team)
  • your family name
  • your date of birth

When you set up your account you will be provided with a computing account username and you will also be asked to select a password to use with our services. It is very important to remember both your username and password, so you can access the services available.

Step-by-step guide

Please note that this process must be carried out by the student and not by their agent or representative. It is essential that students know their username, email address, password and the answers to the security questions when they arrive at Southampton.

Once you have set up your University computing account, it is very important that you check your University email account regularly. The University will send important information to you using this email address, for example, information about your course, fees and accommodation.

To access your emails, go to SUSSED, sign in using your new username and password and then go to the Email tab at the top of the screen.

This step-by-step video will guide you through the process of setting up your University computing account: 

  1. Go to www.subscribe.iss.soton.ac.uk
  2. Click on Create your University computing account.
  3. Enter your details and click on Next – the system should now recognise you. If you receive an error message, check and correct your details if necessary. You will be then asked to accept the conditions shown on the screen.
  4. Enter the answers to the security questions (you may change the questions if you wish).
  5. You will be given a username. Make sure you write it down as you will need it later and it will not be displayed again.
  6. Choose and enter a password, and then enter it again to confirm it. This will ensure you did not make an error when typing the password. Please make sure this is a password you will remember.
  7. Tick the boxes to show whether you want to be included in the external online directory.
  8. Click on Next. If no mistakes are found, you will see a message confirming your username and your university email address along with a green bar, this is confirmation that you have successfully set up your University computing account.
  9. Your account will become fully active within 30 minutes.

Please note: you will need to repeat this process for your main degree programme. We will send you separate instructions to let you know how and when to do this.

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Step Five

APPLY ONLINE FOR YOUR ID CARD

You need to apply for your University ID card up to three days before you are due to arrive in Southampton. If you do not apply for an ID card more than three days before you arrive, your ID card will not be ready for collection on time.

To apply, go to our ID card application page. You will need a passport-style identity photograph ready to upload during the application process.

If you have applied for your ID card on time, you will be able to collect your ID card during registration when you arrive.

If your ID card is ordered after Friday the 20th June, it will be available for collection from Avenue Campus from Monday 30th June.

Your ID card allows you to use certain University facilities. When you apply for your card you can also choose to pay for additional services. These services include Sport and Wellbeing membership and an Arts Pass, which gives you discounts on music, theatre and art at the University of Southampton.

Please note: you will need to apply for a separate ID card for your main degree programme. We will send you separate instructions to let you know how and when to do this.

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Step Six

PAY YOUR TUITION FEES

Have you paid your fees? 

You must pay your fees in full before you arrive.

Please pay any fees you owe online.

Your fees will be stated in the email and letter sent to you confirming your place on the pre-sessional programme. They will also be stated in your CAS statement if you are a student who requires a visa to study in the UK.

How to pay

You will need your pre-sessional student ID when paying your fee. You will have received this in email correspondence from the pre-sessional admissions team. Please note that your pre-sessional programme ID is different to your main degree programme ID.

Please note that we do not accept fee payments in cash.

Pay online 

This is the fastest and cheapest way to pay. Use our guide to help you through the process. We advise that you use Internet Explorer to access our payment system.

If you have already used the web payments system for your pre-payment, you can log in using the same details.

If you haven’t used the web payments system before you will need to create new user account and create a new password and security question of your choice. You will also need your pre-sessional student ID. You will receive an email with instructions on how to activate your account before you can make a payment.

When you log into the web payments system you will see a page called ‘Current Items’.

On the Current Items page, you may see an invoice for your pre-sessional programme fees. If so, tick the ‘Pay’ box, click on ‘Pay invoice’.

If it says ‘You have no outstanding invoices’ on the Current Items page, click on ‘Pay on account’ at the top right hand of the screen and follow the instructions to make your payment.

Pay by telephone

Contact the Student Services Centre on +44 (0)23 8059 9599 to pay by credit or debit card. Please state that you are paying pre-sessional programme fees and give your pre-sessional student ID number when you pay. You can telephone between 08:30 and 17.30 BST, Monday to Friday (08:30 – 20:00 BST on Tuesdays).

Pay by bank transfer

This may take up to 10 working days and your bank may charge a fee.

The University’s bank details are as follows:

Bank name: LLOYDS BANKING GROUP

Bank address:

CITY OFFICE BRANCH
BAILEY DRIVE
GILLINGHAM BUSINESS PARK
GILLINGHAM
KENT
ME8 0LS

Sort code: 30-00-02

Account number: 01964203

Account name: UNIVERSITY OF SOUTHAMPTON

SWIFT code: LOYDGB2LCTY

IBAN code: GB81LOYD30000201964203

When you pay please use your full name and your pre-sessional student ID number. Please send a copy of the bank transfer document to income@southampton.ac.uk – if you do not do this, your payment may be delayed.

Are you sponsored?

If your fees are being paid by a sponsor then you will need to provide a financial guarantee from your sponsor. You can send a scanned copy of this directly to sponfee@southampton.ac.uk before you arrive.

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Step Seven

PREPARE FOR REGISTRATION

Prepare for registration

During your first few days in Southampton you will need to attend a registration event to verify your attendance at the University. You will be given a timetable of induction activities, including information about this registration event, on arrival at your halls of residence.

It is very important that you attend this event on the time and date given to you. If you do not attend the event you will be unable to start your programme.

In preparation for the event please ensure that you have the following documents ready to bring with you on the day:

  • A valid passport with a visa or entry clearance as required;
  • Your University of Southampton pre-sessional programme offer letter;
  • Evidence that you have enough money to support yourself while studying – for example, bank statements or a letter from your sponsor (if applicable);
  • Your original English Language test certificate used for entry to the pre-sessional programme;

Please be aware that you will need to book to attend another registration event for your main degree programme on successful completion of your pre-sessional programme. You will receive more information at the time.

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